LB
Linda B
1 reviews | Active since Oct 2013
16 Mar 2022, 13:18
Citi Lodge FOURWAYS - Poor service
Citi Lodge in Fourways is pathetic. They never have anything. "Sorry, we don't have ****ins", "Sorry, we thought we had this wine, but we don't". This has happened on 3 occasions. Poor service. Ladies at reception at always having a fat chat and delivery slow.
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City Lodge Hotels Group's replyOfficial
17 Mar 2022, 15:43Thank you for staying with us. We apologise profusely for the out of stocks and poor service that caused frustration during your stay. We have addressed this with our team and suppliers, and hope we have resolved the matter to your satisfaction.
Kind regards,
The CLHG Team
Kind regards,
The CLHG Team
City Lodge Hotels Group's reply17 Mar 2022, 15:43
Official
Thank you for staying with us. We apologise profusely for the out of stocks and poor service that caused frustration during your stay. We have addressed this with our team and suppliers, and hope we have resolved the matter to your satisfaction.
Kind regards,
The CLHG Team
Kind regards,
The CLHG Team