1 reviews | Active since Dec 2012
Cellphone damaged
My iPhone got damaged because the ice bucket was leaking n my phone was charging on the same counter
Dear Sir,
Please note that we have fully investigated this situation and believe that our hotel was not at fault in this regard. The GM of the hotel has been in contact with you. Our opinion is that condensation from the full ice bucket was the probable cause of the damage to your cell phone. We are sorry for the damage you have experienced and hope to welcome you back as a guest in the future.
Dear Sir,
Please note that we have fully investigated this situation and believe that our hotel was not at fault in this regard. The GM of the hotel has been in contact with you. Our opinion is that condensation from the full ice bucket was the probable cause of the damage to your cell phone. We are sorry for the damage you have experienced and hope to welcome you back as a guest in the future.