Bad Service and unaccomodating stay

To the managment of City Lodge Katherine street<br> <br> I am writing this report to bring attention to certain aspects of my stay at your lodge last night (2016-03-01) which has left me speechless as this is not the services i am used to from you guys.<br> <br> Upon checking in i was greeted by professional staff which is always the case and had a easy check-in as usual refernce can be made as i stay at your group hotels across the country however this might change after last night!<br> <br> Firstly hygenie should be top priority in this industry , my room was made up -yes...but i would say only 60% of it. Towels were damp , bed was still very untidy and water all over the batroom floor etc. i have over looked it as i have a business meeting at 10am this morning and it was convieninet.<br> <br> furthermore i needed to utilize your wireless network as i had presentations to prepare however after approaching the front desk to ask why it didint work in my room i was reassured that there was absolutley no issue.<br> <br> i had to check out early to complete my work and overall had a bad experiance! My plan prior to last night was to return to your lodge on Friday as i have another event,im not sure if this will be