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delmi.oosthuizen delmi.oosthuizen

1 reviews | Active since Jun 2016

09 Jun 2017, 23:05

Awesome service

<p>So I stayed at the CLHG quite a few times over the past years but during a visit to the one in Pinelands I left my scarf in my room which was a very sentimental gift. So thought I would never find it again so **** so many times to a friend about this gift. So during my visit this week i tried my luck and asked if they found it. So when I got back to my room they left it on my desk. Really gave me faith in SA and in the CLHG. Awesome service CL Pinelands.</p>

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Replies (1)
City Lodge Hotels Group
City Lodge Hotels Group's reply12 Jun 2017, 09:35
Official

Thank you so much for staying with us and for your generous compliment. Part of our I’m Kind service excellence focus, is staff honesty and retaining lost or misplaced items for our guests until they are able to collect them.

We look forward to your next visit.

Kind regards,

The CLHG Team