RL
Regardt L
1 reviews | Active since Dec 2014
29 Jul 2021, 08:21
Pathetic.
If I could give 0 stars I would.
They never pick up a phone. They take days and days to deliver and do not communicate at all.
You're left in the dark with no information.
Very poor.
Shout out to Mr Price Home contact center: You guys are useless, rude and unhelpful as well. "Thanks"
Helpful (0)
Replies (3)0
Replies (3)
City Logistics's replyOfficial
30 Jul 2021, 13:17Good day Regardt, thank you for your message. Our e-commerce Team have assisted you with your query. Please confirm all is in order.
Kind Regards, the City Logistics Team
Kind Regards, the City Logistics Team
City Logistics's reply30 Jul 2021, 13:17
Official
Good day Regardt, thank you for your message. Our e-commerce Team have assisted you with your query. Please confirm all is in order.
Kind Regards, the City Logistics Team
Kind Regards, the City Logistics Team
RL
Regardt L's updateReviewer Update
30 Jul 2021, 13:21Good afternoon,
Yes one of your agents did contact me, thanks. Ensured me that delivery will take place. Haven't heard anything further however.
My main complaint remains lack of communication.
Hopefully my goods will reach me today. If it does, I might even update this review.
Yes one of your agents did contact me, thanks. Ensured me that delivery will take place. Haven't heard anything further however.
My main complaint remains lack of communication.
Hopefully my goods will reach me today. If it does, I might even update this review.
RL
Regardt L's update30 Jul 2021, 13:21
Reviewer Update
Good afternoon,
Yes one of your agents did contact me, thanks. Ensured me that delivery will take place. Haven't heard anything further however.
My main complaint remains lack of communication.
Hopefully my goods will reach me today. If it does, I might even update this review.
Yes one of your agents did contact me, thanks. Ensured me that delivery will take place. Haven't heard anything further however.
My main complaint remains lack of communication.
Hopefully my goods will reach me today. If it does, I might even update this review.
RL
Regardt L's updateReviewer Update
31 Jul 2021, 14:56Good afternoon,
I have received my goods.
I must comment city logistics on their reply to my complaint and their response to it. Whilst I think that there are improvements to be made in their communications to consignees, I appreciate their all action response to my complaint. Thank you City Logistics.
I have received my goods.
I must comment city logistics on their reply to my complaint and their response to it. Whilst I think that there are improvements to be made in their communications to consignees, I appreciate their all action response to my complaint. Thank you City Logistics.
RL
Regardt L's update31 Jul 2021, 14:56
Reviewer Update
Good afternoon,
I have received my goods.
I must comment city logistics on their reply to my complaint and their response to it. Whilst I think that there are improvements to be made in their communications to consignees, I appreciate their all action response to my complaint. Thank you City Logistics.
I have received my goods.
I must comment city logistics on their reply to my complaint and their response to it. Whilst I think that there are improvements to be made in their communications to consignees, I appreciate their all action response to my complaint. Thank you City Logistics.