Extremely bad service

I am extremely frustrated with the delivery service

This is the second time in the space of 2 months that i am inconvenienced

1. How can you decide that you will make deliveries to a residential address between 9 and 2pm We are in a economic slump so for regular people to take off is just impossible Also due to high employment rates who works close to their office anymore to go home quick Also to take leave is going to cost a lot more than delivery fees

2. Because someone else complains now my order gets pushed back. So basically you deliver on who shouts the loudest. i work in the service industry and its just about ensuring you deliver based on what as promised. Do not create an expectation then don't deliver or postpone. Thats just bad service

Its small things that make the biggest difference. Do not give me a 3 hour window to be available then also do not deliver in time. You can be halfway to Durban to get the package. A simple i have just left my last location and will be there in 30mins or 1 hour is all people want.

Your logistics manager is incapable of doing the simple things right

Really frustrated with your service