Citton Cars - following in We buy cars foot steps.

Started off great until it got to the after sales service.

Items that I was concerned about and brought to Wian's attention took forever to sort out.

Waited over a month for a part on "back order" after I requested multiple times a week to send me the part number so I can get my brother to ship it to me as he works in Kia.

Never the less after more than a month driving with the car pulling severely to the left naturally the Tyre wear has been completely damaged to the point where pieces of the Tyre are actually breaking off. This is a family car not a race car.

I was without a car for 2 days. Given a courtesy vehicle that I am pretty sure was just yanked out of a panel beaters shop. Missing a left wing mirror and terrible burns on the roof liner. This whole experience cost me over R1000 for them to "fix" my car. I all fairness it's better than it was but the shudder is still there and the pulling to the left is still there.

Andrea, who is supposed to be the manager arranged with me to meet again in Pretoria to go for wheel alignment. The morning of I requested to change the meet up cause my little boy was sick - on top of it the day of the meet up was a public holiday. From that point until now I am still waiting for Andrea to phone me back.

I have phoned countless times, I have also sent the quotes through for 2 new front Tyrese as well as a wheel alignment - which I feel is more than fair as they had over a month to sort out the issues.

Due to Citton cars dragging this process out my Tyres e received far more wear and tear than they should of.

Due to lack of trust now from my side I will be having the wheel alignment done twice (one at my own cost) as I do not believe the problem has been sorted out but merely patched to keep me quiet.

Before I pay for this out of my own pocket and start the legal battle to be refunded for their blatant lack of will, I thought it might be a good idea to let other people know what they could possibly be getting themselves into.

I have sent the quote and my banking details to Wian as well as Andrea - not either of them have responded. The longer they leave this the worse it's going to get for them.

Please also bare in mind I explicitly explained to Wian where I am coming from because We Buy Cars *****ed me over and I won't be letting it happen again.

He assured me that they are not like we buy cars and there is a reason Citton Cars has been in business for 40 years.

Carry on like this boys cause 40 years will soon come to an end at this rate.

There is so so much more to explain about my dealings with them, including the fact that my license disk had an issue that Wian had absolutely ****** all intention of telling me about. The day before I fetched my car from the work shop he informed me not to forget to collect my license which was never actually there in the first place so it ended up costing me over R300 extra for a temp plate.

At this point I would recommend we bug cars before Citton... At least with we buy cars it's expected to be *****ed around.

Disappointed doesn't even come close to explain the rage I am feeling.