AP
Ashok P

1 reviews | Active since Jul 2018

25 Jul 2021, 12:33

Bad Experience at Citton Cars Menlyn

This dealers Menlyn branch, was the winning bidder for a car I had Weelee auction. I accepted the offer subject to them viewing my car. I declared minor scratches on the rear fender instead of the rear bumper when I put the details of the car on Weelee’s website. When I got tom the dealer, the lady who was inspecting the car came out with every lame excuse in the book and stated that the info they received from Weelee said nothing about the bumper scratches. There were NO scratches anywhere else on the car. Then she stated that the interior needs to be cleaned as well. For crying out loud this car was immaculate and an auto valet was not even necessary and car dealerships usually do auto valets for most if not all cars they resell. I immediately suspected that they didn’t want to buy the car for whatever reason, I’m guessing they bid too much, and refused to even make an offer lower than the amount they bid stating that Weele prohibited them from now negotiating with me further. This is what is called reneging on a lawful contract where there was an offer and acceptance subject to viewing, in my opinion. At viewing the reason for withdrawing the offer must relate to misrepresentation by the seller, which was not the case here. They seem to be a reputable dealership from other reviews I’ve read, but I think that used all excuses to get out of my deal. Weelee tried to chat with them to no avail. I deceived not to pursue this matter and left the dealership. I immediately went to another dealer who bought my car at the price bid by Citton Cars Menlyn and paid for it the next day. N2 Auto rocks. Real good human beings that are honorable honest and display impeccable integrity from my experience.

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Replies (1)
Citton Cars
Citton Cars's reply04 Apr 2022, 14:34
Official
Ashok, We would like to find out if your issue was resolved. Please provide us with your contact details if not not and let us know if there is anything we can do to help.