Bad customer service reversed.

My review starts out negatively. I arrived at Citton Cars looking at a specific model car. It was the right colour, had the right specs, etc. But I couldn't get a price or see the inside of the vehicle. I looked for the reps but there wasn't a single rep on the floor to assist me. I even looked in their offices. I must have hung around almost 10 minutes.

Then I complained about the service to a few people I know on Facebook and one knows the manager.

He contacted me as soon as he heard about my experience and we resolved it. I was invited to his offices for a cup of coffee so that we can get to know each other and discuss my vehicle needs.

I am going this morning.