NM
Nonhlanhla M

1 reviews | Active since Jan 2020

21 Jan 2020, 11:44

A very disappointed customer

I recently bought a car(polo vw Tsi) from citton cars in Pretoria two weeks back, on way back home the car began to leak water the very same day of the purchase, I then told the dealership about the problem the same day, they said I must bring it to their service department and in 2 days after incident I went to the dealership and on my way there I had a break down for the very same problem (leaking water) and the car was towed to the dealership and I had to pay for the towing cause the insurance said it only gonna pay R700 And yesterday I received a call from the dealership telling me that I have to pay R46000 for the damage of the car before they give it back to me and the insurance will only cover R6000 I am very disappointed with the service I got from the dealership because the car had a problem the same day of the purchase and I did let them know in time about the problem, I can't pay for something on don't know about.

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Replies (1)
Citton Cars
Citton Cars's reply04 Apr 2022, 14:28
Official
Nonhlanhla , We would like to find out if your issue was resolved. Please provide us with your contact details if not not and let us know if there is anything we can do to help.