JM
Jacques M

1 reviews | Active since May 2015

15 May 2015, 11:37

Unhappy customer

I've bought 3 cars from Citroen Hatfield in two years.The last car was giving me problems right from the start.<br> the car went in for more than 5 times for repairs within 6 months from purchase. I was towed in twice,two clutches was replaced,sensors replaced, electric windows repaired,while it was in for repairs personal goods was ****** from car, 2 liter oil that just disappeared, water in water bottle disappeared,my list is endless.<br> I'm really thankful for the service for the repairs but I said right from the beginning I don't want this car.A new car was promised by Paula and one of the area managers,nothing came from it. I once again have a problem with this car .<br> <br> My problem is that I'm sitting with a car that I paid for over R200000 and I can only use it \shop to shop"because it is just to unreliable to take the long road with it.<br> <br> I've phone the dealer principle about 5 times and he never came back to me as he is always in a meeting.I have send a email on the 24 of Feb with no response up till now. I have tried to contact the dealer principle once again on 14 may 2015 Via telephone and email and yet again in another meeting"

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