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ANKE D

1 reviews | Active since May 2015

26 May 2015, 11:55

CITROEN BOKSBURG SELLING *****ELENT CAR

I PURCHASED A DEMO MODEL CITROEN FROM CITROEN BOKSBURG, WITH 15000KM MILEAGE, ACCIDENT FREE IN OCTOBER 2012. IN MAY 2014 I NOTICED THAT MY HEADLIGHTS WEREN'T WORKING PROPERLY AND ASKED CITROEN WESTRAND TO CHECK WHILST IT WENT IN FOR ITS SERVICE. THEIR RESPONSE WAS THAT THE COMPLETE LIGHT UNIT NEEDS TO BE REPLACED DUE TO ACCIDENT DAMAGE. I HAVE PROOF FROM MY INSURANCE THAT THIS I HAVENT' BEEN IN AN ACCIDENT WITH THIS VEHICLE. I CONTACTED CITROEN BOKSBURG WHO THEN REFERRED ME TO KMG. AN OWNERSHIP CHANGE WAS TAKING PLACE BETWEEN KMG AND MCCARTHY WHILE I PURCHASED MY VEHICLE. I THEN CONTACTED CITROEN S.A TO HELP IN THIS REGARD BUT THEY REJECTED THE CLAIM DUE TO THE OWNERSHIP CHANGE. MY CAR HAS BEEN TO CITROEN WESTRAND 12 TIMES IN 12 MONTHS.I HAVE THE PROOF.I BOUGHT MY CAR FROM AN APPROVED CITROEN DEALERSHIP AND CITROEN S.A IS NOT TAKING ANY RESPONSIBILITY.THEY REFERRED ME TO THE OMBUDSMAN WHICH I THINK IS SHOCING THAT THEY CAN'T TAKE RESPONSIBILTY FOR THIS.I HAD TO TAKE OUT AN ADDITIONAL MAINTENANCE PLAN TO BE ABLE TO COVER ALL THE COSTS FOR ALL THE REPAIRS. BEING A SALES REP, I CAN'T MAKE MONEY IF I AM NOT ON THE ROAD SEEING CLIENTS.THIS SITUATION IS KEEPING ME FROM EARNING AN INCOME

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