Bending backwards

I just want to commend Johan and his team as well as the Service department for the speedy service of my DS5 taking less than a day, compared to my previous experiences taking up to 3 days. <br> They are also trying to bend backwards on a recall warranty claim, which Head Office has flawed and subsequently messed up (now twice), yet the dealer is prepared to replace (once the part arrives), while I wait, next week.