Bad service, bad attitude - Sick and tired of this!!!!

- We phoned to book for repairs, nobody came back to us with a date! - After so many calls we were told that the car was booked the previous day, but nobody called to confirm the booking. We took the car in: - nobody accompanied us to walk around the car, like we are used to in Gauteng - we had to phone several times to enquire about the status of the job - nobody phoned to let us know when the car will be ready for collection, several calls again - after fixing the air con, there was a problem with the turbo the car had no power - parts replaced was installed sloppy and scew - when we called the workshop manager he had a very bad attitude, not even trying to apologize to us for being dissatisfied with the repairs. His attitude was that he has a workshop foreman to ensure quality.