Avoid Citroen Rivonia

Citroen Rivonia does not believe in communicating with its customers - not by phone and not in writing. After my car was towed there at 12:00 on Wednesday, 26 August 2015, it was left up to me to contact them the following day. Thereafter, I was still not given any updates as to what was wrong with my car or when it would be ready for collection. When phoning them again on Friday afternoon, 28 August 2015, I was told that they have not yet ordered the brake pads that they had to replace, thus the car would only be ready for collection on Monday. It took Citroen Rivonia's workshop four days to replace a radiator cap, brake pads and a parking light globe. Apart from the fact that I was kept in the dark, my car was returned to me dirty. Furthermore, they could not provide me with any paperwork to indicate what had be done to the car. My car is still giving problems. Johan, who answered my calls at Rivonia, indicated to my husband that I cannot expect the same service from Citroen that my husband receives at Mercedes-Benz. I beg to differ. A Citroen is a magnificent car and the service should equal the product!