Appalling service

<p>I bought a Citroen new in November 2011. I've had paint problems since year 2 and had to threaten to contact France to get a response before getting it sorted. Since then the paint on the roof is flaking off and I contacted my local dealer beginning of the year. I got no response until going to the top. Since then I have gotten quotes at their request, then been told 6 weeks later that the quote isn't detailed enough, then told they would like me to take the car to a different panel shop. The latest is that they need to establish why the paint is failing and a specialist will contact me. That was a month and a half ago. I don't care why!!! Sort it out! It's under warranty!!! And answer your emails, because ignoring me isn't going to make me go away!</p>