DV
Debbie V
1 reviews | Active since Apr 2019
08 Apr 2026, 09:18
WORST SERVICE PROVIDER
Really the most pathetic service any company can give, their email state 12 hour turnaround, but it is actually weeks.
Would not recommend them to anyone.
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Replies (1)
Citiq Prepaid's replyOfficial
09 Apr 2026, 12:21Dear Debbie,
We are so sorry to hear about the frustration this matter has caused you.
We have made several attempts to reach you telephonically to resolve the matter, but we were not successful. We would like to opportunity to give you feedback and appropriate resolution to the issues that you have experienced. Kindly do let us now when it is a convenient time to discuss it with you.
We apologise for the inconvenience caused to you .
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
We are so sorry to hear about the frustration this matter has caused you.
We have made several attempts to reach you telephonically to resolve the matter, but we were not successful. We would like to opportunity to give you feedback and appropriate resolution to the issues that you have experienced. Kindly do let us now when it is a convenient time to discuss it with you.
We apologise for the inconvenience caused to you .
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Citiq Prepaid's reply09 Apr 2026, 12:21
Official
Dear Debbie,
We are so sorry to hear about the frustration this matter has caused you.
We have made several attempts to reach you telephonically to resolve the matter, but we were not successful. We would like to opportunity to give you feedback and appropriate resolution to the issues that you have experienced. Kindly do let us now when it is a convenient time to discuss it with you.
We apologise for the inconvenience caused to you .
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
We are so sorry to hear about the frustration this matter has caused you.
We have made several attempts to reach you telephonically to resolve the matter, but we were not successful. We would like to opportunity to give you feedback and appropriate resolution to the issues that you have experienced. Kindly do let us now when it is a convenient time to discuss it with you.
We apologise for the inconvenience caused to you .
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management