Worst Service, dont waste your time and money with Citiq

Item: Citiq Prepaid
Rating: 1
Author: pranel S

Worse Customer Service, the Whats app chat is the biggest waste of time, Why do we buy these meters, when you need any assistance you are left in the dark,

I tried to get a simple answer from them all day and each time you will only get a Auto response, when tried calling them there is no answer.

Helpful (0)

Replies (1)

Citiq Prepaid's replyOfficial

25 Apr 2025, 07:54

Thank you for your feedback, and we’re truly sorry for the frustration you experienced trying to reach us.

We completely understand how important it is to receive timely and helpful support, and we regret that our service did not meet your expectations at the time.

We’re glad to confirm that we have since been in touch and your query has been resolved. Should you need any further assistance, please don’t hesitate to contact us directly—we’re here to help.

Thank you again for your feedback—it helps us improve.

Citiq Prepaid's reply25 Apr 2025, 07:54

Official

Thank you for your feedback, and we’re truly sorry for the frustration you experienced trying to reach us.

We completely understand how important it is to receive timely and helpful support, and we regret that our service did not meet your expectations at the time.

Thank you again for your feedback—it helps us improve.