Worst Online System For Water.

Item: Citiq Prepaid
Rating: 1
Author: Nomaswazi G

Their online system has ripped me off almost R600 worth of water vouchers that were never received. Sent an email to one of their consultants by the name of Tlaleng and had no feedback on the tracking of the payments and vouchers. It has been an absolute nightmare. They use Ozow if it reloads its page mid payment then you loose your money and get no voucher.

Helpful (0)

Replies (3)

Citiq Prepaid's replyOfficial

01 Nov 2021, 12:23

Hi Nomaswazi, we apologize for any inconvenience caused. We will be in contact with you shortly to assist you with your query.

Citiq Prepaid's reply01 Nov 2021, 12:23

Official

Hi Nomaswazi, we apologize for any inconvenience caused. We will be in contact with you shortly to assist you with your query.

Citiq Prepaid's replyOfficial

01 Nov 2021, 15:07

Hi Nomaswazi, we are busy investigating your purchases, we will be incontact with you as soon as we have an answer.

Citiq Prepaid's reply01 Nov 2021, 15:07

Official

Hi Nomaswazi, we are busy investigating your purchases, we will be incontact with you as soon as we have an answer.

Citiq Prepaid's replyOfficial

02 Nov 2021, 19:54

Hi Nomaswazi, thank you for your patients, we do apologize for any inconvenience we have emailed you all your purchases.

Citiq Prepaid's reply02 Nov 2021, 19:54

Official

Hi Nomaswazi, thank you for your patients, we do apologize for any inconvenience we have emailed you all your purchases.