DA
Dee A
1 reviews | Active since Nov 2018
11 Oct 2021, 09:00
What a toilet company.
Bought a new place with an existing prepaid meter and then installed a new one onto another building. Sent registration forms through to these fools last month and thought all was good. Got a hold of them this past weekend to find out why I hadn't been paid anything only to find out they didn't bother to even register the new one and left the old one in the previous owners name.
I have asked the same question 3 times and I swear the person replying is disabled in the brain since they are having a very tough time comprehending how to communicate.
Helpful (0)
Replies (3)0
Replies (3)
Citiq Prepaid's replyOfficial
11 Oct 2021, 09:24Hi Dee, we apologise for any inconvenience caused. We will be in contact with you shortly to assist you with your query.
Citiq Prepaid's reply11 Oct 2021, 09:24
Official
Hi Dee, we apologise for any inconvenience caused. We will be in contact with you shortly to assist you with your query.
DA
Dee A's updateReviewer Update
11 Oct 2021, 13:20Thank you very much for the quick effort in helping to sort me out.
I definitely believe that your whatsapp operators needs some serious training in how to communicate effectively and on how your company works. The telephonic support was fantastic.
I definitely believe that your whatsapp operators needs some serious training in how to communicate effectively and on how your company works. The telephonic support was fantastic.
DA
Dee A's update11 Oct 2021, 13:20
Reviewer Update
Thank you very much for the quick effort in helping to sort me out.
I definitely believe that your whatsapp operators needs some serious training in how to communicate effectively and on how your company works. The telephonic support was fantastic.
I definitely believe that your whatsapp operators needs some serious training in how to communicate effectively and on how your company works. The telephonic support was fantastic.
Citiq Prepaid's replyOfficial
12 Oct 2021, 18:29Hi Dee, thank you for your feedback. We will take your suggestion and ensure you receive the best customer service possible.
Citiq Prepaid's reply12 Oct 2021, 18:29
Official
Hi Dee, thank you for your feedback. We will take your suggestion and ensure you receive the best customer service possible.