MM
MG M
1 reviews | Active since May 2023
12 May 2023, 16:05
Very Poor service with payments
I've been with this company for long but as for late the service is very bad . very poor.
A mistake was done by one of the agents and ally payments were blocked for all my buildings .
I was told to provide all supporting documents ( council bills for all properties , ID Copy , Bank confirmation letter .
This has been over 7days and till today no one has contacted or even given me a solid update.
Ive called numerous times and been taken from piller to post .
This is not acceptable..i have bills to pay with the council
Up your socks please Citiq
Helpful (0)
Replies (1)0
Replies (1)
Citiq Prepaid's replyOfficial
15 May 2023, 08:50Good Morning Mandla,
We do apologize for the delay and inconvenience caused.
The payments were blocked due to a discrepancy on your profile
As per our telephonic discussion this morning, the issue has been resolved and we have confirmed that the reinstating of your banking details has been successfully completed.
If there is anything else that you require assistance with, please don't hesitate to contact us.
We do apologize for the delay and inconvenience caused.
The payments were blocked due to a discrepancy on your profile
As per our telephonic discussion this morning, the issue has been resolved and we have confirmed that the reinstating of your banking details has been successfully completed.
If there is anything else that you require assistance with, please don't hesitate to contact us.
Citiq Prepaid's reply15 May 2023, 08:50
Official
Good Morning Mandla,
We do apologize for the delay and inconvenience caused.
The payments were blocked due to a discrepancy on your profile
As per our telephonic discussion this morning, the issue has been resolved and we have confirmed that the reinstating of your banking details has been successfully completed.
If there is anything else that you require assistance with, please don't hesitate to contact us.
We do apologize for the delay and inconvenience caused.
The payments were blocked due to a discrepancy on your profile
As per our telephonic discussion this morning, the issue has been resolved and we have confirmed that the reinstating of your banking details has been successfully completed.
If there is anything else that you require assistance with, please don't hesitate to contact us.