NM
Nokuthula M

1 reviews | Active since Mar 2014

23 Apr 2025, 04:50

Very poor service

Very poor service. Consultants dont know what they are doing.When buying tokens through their app you dont get tokens immediately, you must report to them and after somedays they will generate a token for you. High terrifs.

0
Replies (1)
Citiq Prepaid
Citiq Prepaid's reply25 Apr 2025, 08:26
Official
 
Thank you for your feedback. We sincerely apologise for the inconvenience experienced on the 23rd. We encountered a system issue that affected token generation, but please note that the matter has since been resolved. 
We appreciate your patience and understanding. 
Kind regards,