1 reviews | Active since Apr 2019
VERY BAD SERVICE
VERY VERY BAD SERVICE
The house we live in belongs to my grandmother! I called them before registering the meter boxes and asked if i will be assisted in registering the meter boxes even though my grand mother is deceased! The lady said yes there wont be any problems! I bought and installed the boxes registered them with no hussle! I haven’t received any rebutes since then today i decided to ask about the rebutes boom they want letter of authority from the high court and the will stating that i am indeed the owner of the house! When i stated clearly that my GRANDMOTHER is deceased! For them to pay the rebutes i need to travel all the way from viljoenskroon to Bloemfontein to the high court to obtain letter of executorship! Haibo citiq! To say i am disa****ted in an understatement shame!
We sincerely apologise for the frustration and inconvenience and frustration in this regard.
As per our discussions with you, we are working on fixing the situation with this matter. Once we have received all the documents you have available we will review them and give you the appropriate feedback. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management
We sincerely apologise for the frustration and inconvenience and frustration in this regard.
As per our discussions with you, we are working on fixing the situation with this matter. Once we have received all the documents you have available we will review them and give you the appropriate feedback. We will remain in touch with you telephonically until the matter is resolved and we can provide you with confirmation that all is in order.
We remain committed to providing you with a superb service.
If you need any further assistance please reach out to us immediately. We are here to help.
Warm Regards
Citiq Management