Useless no post purchase product support services, leaves their customers stranded.

I am using their submeters for accommodation monthly rentals. With the current mandatory requirement to upgrade electricity Meters, their Meters do not generate the RECODE TOKEN so that I can upgrade them to KRN2.

Entering Eskom provided self check codes they all give 1 meaning they need to be updated.

1. I have need trying they call centre number as provided on their website as 24/7, but for 5 days now it just ring taking you to an automated pre-recorded voice note and hang up. 2. I have sent them email, which also just returns an automatic prerecorded response with call reference number and they never attend to.

Have been trying to get hold of them for the past 5 days on their call centre