mM
may M

1 reviews | Active since Apr 2020

22 Apr 2020, 11:27

useless

Why are we paying more money, for less electricity, someone needs to explain this to Me. when I call the call centre, no-one picks up. This company and their staff are useless and costing Me money.

0
Replies (1)
Citiq Prepaid
Citiq Prepaid's reply23 Apr 2020, 11:41
Official
Hi May

We encourage you to speak to your landlord regarding any tariff-related questions.

For more information on how tariffs are calculated, please visit https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.

To discuss any other aspect of our service you are welcome to contact Citiq Prepaid’s call centre on ***.