BK
Bevan K
1 reviews | Active since May 2019
21 Nov 2024, 12:17
Unacceptable
Good day
My 2 prepaid meters have not been updated to KRN2 and the call centre does not answer their phones and no responses on email.
Why is CitiQ not addressing this urgent issue 3 days before the deadline!!!!
Helpful (0)
Replies (2)0
Replies (2)
Citiq Prepaid's replyOfficial
21 Nov 2024, 18:37Good Evening Bevan
We have tried calling you numerous times but your number goes to voicemail. Please provide us with an alternative contact number or a convenient time for us to contact you.
Kind regards
Citiq Prepaid
We have tried calling you numerous times but your number goes to voicemail. Please provide us with an alternative contact number or a convenient time for us to contact you.
Kind regards
Citiq Prepaid
Citiq Prepaid's reply21 Nov 2024, 18:37
Official
Good Evening Bevan
We have tried calling you numerous times but your number goes to voicemail. Please provide us with an alternative contact number or a convenient time for us to contact you.
Kind regards
Citiq Prepaid
We have tried calling you numerous times but your number goes to voicemail. Please provide us with an alternative contact number or a convenient time for us to contact you.
Kind regards
Citiq Prepaid
BK
Bevan K's updateReviewer Update
24 Nov 2024, 07:37That's strange because my number is always available and why did you not leave a voice message?
I have resolved the issue.
I have resolved the issue.
BK
Bevan K's update24 Nov 2024, 07:37
Reviewer Update
That's strange because my number is always available and why did you not leave a voice message?
I have resolved the issue.
I have resolved the issue.