mL
mariana L
1 reviews | Active since Nov 2015
02 Apr 2025, 09:51
Unable to buy water on prepaid meter
What a useless place. We are unable to buy water for a week now. They do not answer there phone, and is unwilling or unable to help you on there wapp number. Do NOT buy a water meter from them
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Replies (1)
Citiq Prepaid's replyOfficial
04 Apr 2025, 11:09Good day, Mariana.
We would like to apologize that countless efforts through different communication channels to get assistance were made with no luck. This is not the service we aim to deliver, and we are working towards upskilling our staff.
Thank you for bringing this to our attention and taking our call. Your feedback is being used to pinpoint the issues that require attention within the business.
We are also happy to say that after a few phone calls with JC (the tenant), the matter was resolved.
Kind Regards,
Citiq Prepaid Team
We would like to apologize that countless efforts through different communication channels to get assistance were made with no luck. This is not the service we aim to deliver, and we are working towards upskilling our staff.
Thank you for bringing this to our attention and taking our call. Your feedback is being used to pinpoint the issues that require attention within the business.
We are also happy to say that after a few phone calls with JC (the tenant), the matter was resolved.
Kind Regards,
Citiq Prepaid Team
Citiq Prepaid's reply04 Apr 2025, 11:09
Official
Good day, Mariana.
We would like to apologize that countless efforts through different communication channels to get assistance were made with no luck. This is not the service we aim to deliver, and we are working towards upskilling our staff.
Thank you for bringing this to our attention and taking our call. Your feedback is being used to pinpoint the issues that require attention within the business.
We are also happy to say that after a few phone calls with JC (the tenant), the matter was resolved.
Kind Regards,
Citiq Prepaid Team
We would like to apologize that countless efforts through different communication channels to get assistance were made with no luck. This is not the service we aim to deliver, and we are working towards upskilling our staff.
Thank you for bringing this to our attention and taking our call. Your feedback is being used to pinpoint the issues that require attention within the business.
We are also happy to say that after a few phone calls with JC (the tenant), the matter was resolved.
Kind Regards,
Citiq Prepaid Team