BC
Bryce C
1 reviews | Active since Jan 2019
20 Mar 2024, 14:14
*****ulent
I purchased prepaid electricity twice yesterday and was charged both times, yet their app had a technical issue and did not provide me with the tokens. Ive reached out to them, via phone, whatsapp, email and they dont respond. Ive provided proof of payment, screenshots everything, and they refuse to refund me.
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Citiq Prepaid's replyOfficial
20 Mar 2024, 17:13Good day Bryce
Thank you for taking our call earlier.
We have sent your tokens via SMS and we sincerely apologize for the inconvenience as we always strive to provide excellent customer service to our clients.
Kind regards
Thank you for taking our call earlier.
We have sent your tokens via SMS and we sincerely apologize for the inconvenience as we always strive to provide excellent customer service to our clients.
Kind regards
Citiq Prepaid's reply20 Mar 2024, 17:13
Official
Good day Bryce
Thank you for taking our call earlier.
We have sent your tokens via SMS and we sincerely apologize for the inconvenience as we always strive to provide excellent customer service to our clients.
Kind regards
Thank you for taking our call earlier.
We have sent your tokens via SMS and we sincerely apologize for the inconvenience as we always strive to provide excellent customer service to our clients.
Kind regards