HM
Hendrietta M
1 reviews | Active since Nov 2018
18 Jan 2021, 06:57
Total *******
This company is a total *******. I bought electricity for R100 and only got 19.8 units. You guys are ridiculously expensive.
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Citiq Prepaid's replyOfficial
18 Jan 2021, 10:30Hi Hendrietta. Citiq Prepaid only charges customers a 8.45% service fee when purchasing tokens (regardless of the token amount). We do not charge a connection or monthly fees. To learn more about our costs, please visit http://bit.ly/citiqprepaidfees.
We have asked our call centre to contact you directly to investigate. Thank you.
We have asked our call centre to contact you directly to investigate. Thank you.
Citiq Prepaid's reply18 Jan 2021, 10:30
Official
Hi Hendrietta. Citiq Prepaid only charges customers a 8.45% service fee when purchasing tokens (regardless of the token amount). We do not charge a connection or monthly fees. To learn more about our costs, please visit http://bit.ly/citiqprepaidfees.
We have asked our call centre to contact you directly to investigate. Thank you.
We have asked our call centre to contact you directly to investigate. Thank you.