1 reviews | Active since Jan 2021
Total Bull**** Business!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Nonsense terrif rates!!! I just moved in a new apartment. There’s no way I can spend over R950 in just one month in a hot December like 2020 had, when I’m hardly in the house with geyser off all day and night and Friday on vacation mode???? On 25 November 2020 bought electricity worth R250, received 68 units. 11 December 2020 bought R200 worth and received 64 units, 19 December 2020 bought R200 worth of electricity received 64 units, 28 December 2020 bought R100 worth of electricity and received 37 units, 2nd January 2021 bought R200 worth of electricity and received 64.10 units!!! You are ******** please fix this!!! II want my money back, this is not even a ripoff, it is a complete disaster!!!! Give me what I put in NOW!!!! I’m just sick of your stupid business!!!!!
We have escalated your enquiry to our call centre and they will be in touch with you directly.
If you purchased prepaid electricity multiple times in a month and wondered why your tariff rate differed, it is most likely because of Incline Block Tariffs.
The electricity price per unit is divided across several blocks. The first block is the cheapest price per unit but there is a maximum quantity of how many units you can buy at the cheapest rate i.e. block one. After you've purchased the maximum units from block 1, you will move to block 2, a more expensive rate per unit and so on.
We have escalated your enquiry to our call centre and they will be in touch with you directly.
If you purchased prepaid electricity multiple times in a month and wondered why your tariff rate differed, it is most likely because of Incline Block Tariffs.
The electricity price per unit is divided across several blocks. The first block is the cheapest price per unit but there is a maximum quantity of how many units you can buy at the cheapest rate i.e. block one. After you've purchased the maximum units from block 1, you will move to block 2, a more expensive rate per unit and so on.