CC
Chris Cronjé
1 reviews | Active since Jul 2023
06 Jul 2023, 12:08
******** to "have payment disappear" in your favour
I purchased R425 prepaid electricity on 30 May 2023. I did not receive any SMS with a pin and after 3 emails it was sent by email. On the 1st of June 2023, that amount was not paid back to me, minus their hefty service fee. I waited for the 3rd day of July 2023. No payment. No response to my email's x 4. Frankly, this is indeed theft and ***** as my "payment has mysteriously vanished" now. Please rectify the record, you do not have any stars to loose anymore and your service is totally non existent!
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Replies (4)CC
Chris Cronjé's updateReviewer Update
07 Jul 2023, 10:02I had a phone call. "Ohhh, I see what you mean Sir..."
NOTHING was done to rectify the problem though!
Please expedite?
NOTHING was done to rectify the problem though!
Please expedite?
CC
Chris Cronjé's update07 Jul 2023, 10:02
Reviewer Update
I had a phone call. "Ohhh, I see what you mean Sir..."
NOTHING was done to rectify the problem though!
Please expedite?
NOTHING was done to rectify the problem though!
Please expedite?
CC
Chris Cronjé's updateReviewer Update
08 Jul 2023, 06:01Final Demand (abbreviated herein) for our Combined Summons, i.t.o. Section 129 at your place of business, 72 Morkels Cl, Capital Hill, Midrand, 1685 follows.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
CC
Chris Cronjé's update08 Jul 2023, 06:01
Reviewer Update
Final Demand (abbreviated herein) for our Combined Summons, i.t.o. Section 129 at your place of business, 72 Morkels Cl, Capital Hill, Midrand, 1685 follows.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
CC
Chris Cronjé's updateReviewer Update
08 Jul 2023, 09:42Final Demand (abbreviated herein) for our Combined Summons, i.t.o. Section 129 at your place of business, 72 Morkels Cl, Capital Hill, Midrand, 1685 follows.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
CC
Chris Cronjé's update08 Jul 2023, 09:42
Reviewer Update
Final Demand (abbreviated herein) for our Combined Summons, i.t.o. Section 129 at your place of business, 72 Morkels Cl, Capital Hill, Midrand, 1685 follows.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
An amount of R425 remains due and payable to the claimant. Despite demanding the aforementioned amount you fail neglect or ommit to pay same and it still remains unpaid.
This Final Demand and Combined Summons shall include the removal costs and replacement of Citiq Prepaid meter by an alternative prepaid electricity supplier due to your continued breach of the trust relationship and continued failure to make payment despite our multiple demands Including all other amounts paid or to be paid for continued prepaid electricity by Cityq prepaid in the interim by the claimant.
Including, but not limited to the cost of a new Service provider, new replacement hardware prepaid unit, also the actual cost of a qualified electrician removing Citiq old prepaid hardware meter, lost cost of such prepaid meter hardware and cost of installing new prepaid hardware of a new trusted prepaid service provider. Alternative relief. Cost of suit to follow. All rights are reserved.
Citiq Prepaid's replyOfficial
13 Jul 2023, 15:08Good day
Thank you for your patience.
After investigation on the above query, please note that there were unconfirmed tokens by our channels in the beginning of April. We are still waiting for the tokens to be confirmed on our system hence the delay in the payment. Please refer to our terms and conditions for clarity on collecting funds from the tenant and paying the landlord.
Kindly see the clause from our T&C's
2.1.1 Collecting prepaid electricity and water payments and building recovery fees from tenants and paying you the amounts collected, less our service fees.
Payment for the token that was bought and not reimbursed, will be paid once the token has been confirmed by the channel.
if you required any further assistance, please do not hesitate to contact us.
Citiq Prepaid's reply13 Jul 2023, 15:08
Official
Good day
Thank you for your patience.
After investigation on the above query, please note that there were unconfirmed tokens by our channels in the beginning of April. We are still waiting for the tokens to be confirmed on our system hence the delay in the payment. Please refer to our terms and conditions for clarity on collecting funds from the tenant and paying the landlord.
Kindly see the clause from our T&C's
2.1.1 Collecting prepaid electricity and water payments and building recovery fees from tenants and paying you the amounts collected, less our service fees.
Payment for the token that was bought and not reimbursed, will be paid once the token has been confirmed by the channel.
if you required any further assistance, please do not hesitate to contact us.