The worst service provider I have ever dealt with

The worst service provider I have ever dealt with.

I have sent several emails and called them to update my account details/change of ownership, but they do not reply.

I reached out to their WhatsApp number and loaded all the required documents, all I received was an automated response and no call or acknowledgment of my email or WhatsApp.

The prepaid meter at my property is for a cottage, and all I wanted to do was update the account and ensure that the meter was compliant. I will source an alternative supplier and remove the Citiq Prepaid meter.