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1 reviews | Active since Mar 2013

30 Jul 2021, 10:26

The worst prepaid meter suppliers in SA

I'm shocked at the growing number of complaints against CitiQ. (a) Their prepaid electricity rates are the highest in SA (b) they fail to provide accurate monthly statements (c) their call centre does not respond to queries (d) when you call their helpline at the Waterfront (the most expensive office space in Cape Town) the phone line keeps breaking up (conveniently) and (e) their CEO remains faceless and anonymous.

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply25 Aug 2021, 11:01
Official
Dear Client, we want to apologize for the inconvenience caused to you, please can you provide us with your contact number and one of the Citiq prepaid meter numbers so we can offer you a solution.