The worst experience of my life!!!! Whatever you do, do not use Citiq!!!!

The worst experience of my life!!!! Whatever you do, do not use Citiq!!!! My meter was faulty and reported it asap. I lost 529.9 units on my main meter due to their faulty meter. After back and forth with Philip , Donald the manager that **** about his name and left me hanging, Chris that understood and had to call me back vanished. The so called compensation that the tenant received and not me as the landlord, had a fee on. Then I finally got hold of the General Manager Melissa and at the end of all the hours I spend seeking help to solve the issues I was refuse to be compensated on my my 529.9 units loss as its some sort of policy. Only thing that was replaced was the meter at my expense to a electrician. Poor management!!!! If this was my business I would definitely change my team as they just to chilled loosing clients that has growning businesses that actually innocent and they definitely know it.