The most terrible customer service and support you will ever receive...

Terrible service. Their back office drags its feet. The Sales Rep or Area Manager for Durban refuses to be criticised. I spent money to install the prepaid meter. After issues raised with me by the tenant, I removed the prepaid meter at my cost for Citiq to test and resolve. They took 3 months to come back to me over a prepaid meter calibration which should've taken them 2 weeks max. Now, they say all is good but no courtesy in reinstall the prepaid meter given all the inconvenience I went through. They just said go to the retail outlet I dealt with, collect the meter. I am not prepared to accept this outcome...