LK
Liza K
1 reviews | Active since Mar 2024
19 Mar 2024, 09:06
The business should not be in business.
This business doesnt even deserve 1 star - it deserves zero starts. They are incapable of registering a meter and they are incapable of sorting out bank accounts and so we have never received water payments from them. I have been trying since Nov 2023 to get things done and to date have not received a cent from them. I will no longer use them for any of my buildings and will try remove the meters and use metroprepaid rather as they are incredibly good at their job. Citiq is the worst business I have ever done business with.
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Replies (1)Citiq Prepaid's replyOfficial
19 Mar 2024, 16:06Good day Liza
Kindly note that your bank account has been reinstated on both profiles and you will receive your payments soon. Regarding your password reset link, we have tried calling you but your number rang to voicemail. Please provide us with a more convenient time or an alternative number to contact you.
We sincerely apologize for the inconvenience.
Kind regards
Kindly note that your bank account has been reinstated on both profiles and you will receive your payments soon. Regarding your password reset link, we have tried calling you but your number rang to voicemail. Please provide us with a more convenient time or an alternative number to contact you.
We sincerely apologize for the inconvenience.
Kind regards
Citiq Prepaid's reply19 Mar 2024, 16:06
Official
Good day Liza
Kindly note that your bank account has been reinstated on both profiles and you will receive your payments soon. Regarding your password reset link, we have tried calling you but your number rang to voicemail. Please provide us with a more convenient time or an alternative number to contact you.
We sincerely apologize for the inconvenience.
Kind regards
Kindly note that your bank account has been reinstated on both profiles and you will receive your payments soon. Regarding your password reset link, we have tried calling you but your number rang to voicemail. Please provide us with a more convenient time or an alternative number to contact you.
We sincerely apologize for the inconvenience.
Kind regards
