Terrible customer service

This message if definetly intended for you. Useless service, an agent called me on Friday, I’m still waiting for the call back so my meter can work! It’s becoming a joke, you say, you have no team leaders. So when I ask for team leader to talk to at the call center, who do I get patched through to? Better yet who is there to help the call center when they cannot come right. When I say call back service I refer to your websites general Enquiry from. A man phoned me yesterday says he is always available but I have phoned four times today with no answer. Still not working even though he said he would help!!! I urge people not to use prepaid meters, rather put a counter in instead. No tariff charges. No time wasting. Have it in your rental agreement that you charge the tenant for kw used. Save yourself a headache of dealing with call centers, this company is just another Telkom. Quick sales, zero responsibility when things go wrong