BC
Bryce C

1 reviews | Active since Jan 2019

24 Apr 2024, 13:26

shocking

worst customer service in south africa, you purchase electricity and 50% of the time you dont get a token, you then contact customer service and get completely ignored!

Ive sent you all info for the purchase today and have been waiting hours with no response to emails or whatsapps

Meter Number

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0
Replies (1)
Citiq Prepaid
Citiq Prepaid's reply24 Apr 2024, 19:02
Official
Good day Bryce

We apologize for the inconvenience. 

We tried contacting you but your number rang to voicemail. Kindly note that we have sent your token to you via WhatsApp.

Kind regards