DD
Danie D

1 reviews | Active since Aug 2016

09 Sept 2020, 08:06

Service is bad, slow.

This is totally ridiculous. I requested key change tokens, waited days for an invoice and then the invoice is wrong.

How is such bad service possible?

Incompetence, lack of discipline?

No wonder landlords are requesting key changes.

0
Replies (2)
Citiq Prepaid
Citiq Prepaid's reply09 Sept 2020, 11:14
Official
Hi Danie

We apologise for the delay in receiving your key change. Our call centre has confirmed that you have been assisted and have received the key change. Once again, we apologize for any inconvenience this has caused you.
DD
Danie D's update09 Sept 2020, 11:20
Reviewer Update
Thank you for contacting me personally. I received my tokens just now.