1 reviews | Active since Nov 2016

28 Jul 2021, 09:13

****med and **********

The unit I am renting from was recently installed with Citiq prepaid metre box, in just 6 days I have bought electricity worth R550. I am charged R3. 60 per kw/h of which is very ridiculous and a *******. It is just 2 adults in my home using a gas heater and have cooked only 3 times in the 6 days of installation but have used so much money, thats absurd

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply28 Jul 2021, 09:21
Official
Good day Xolani,

We urge you to contact the landlord with regards to the tariff query, unfortunately, the landlord needs to advise us on the rate set for recovery.
The landlord can reach us on ***or alternatively email us at ***.

Kind regards
Citiq Prepaid