1 reviews | Active since Jun 2016

18 Jun 2016, 17:41

******* tariff R100 =48 units

<p>I'm so displeased with charges for power, R100 gets me 48units really???? At this rate will live for electricity.please review my account, my meter number ********** 1398</p>

0
Replies (2)
Citiq Prepaid
Citiq Prepaid's reply20 Jun 2016, 07:18
Official

Dear Tendai

We are sorry that you are not happy.We are sorry that you are displeased....let us try and help you...

The tariff that Citiq Prepaid charges is set by the Landlord, and not by Citiq Prepaid. The Landlord uses our meters to RECOVER his cost of providing electricity to his tenants.

If you supply us with your meter number, we can look into it, and ensure that you are being charged the appropriate tariff for your residential area.

Kind regards

Simon (Director - Operations)

's update30 Jun 2016, 00:01
Reviewer Update

Hie

My account number is ********** 1398