AP
Allan P
1 reviews | Active since Mar 2025
11 Mar 2025, 14:08
Registration time frustrating
They take too long to register you I had to register after a 3 weeks through a very long call
Helpful (0)
Replies (1)0
Replies (1)
Citiq Prepaid's replyOfficial
12 Mar 2025, 16:36Good day Allan!
Thank you for taking our call earlier. As discussed on our call, the correspondence we received shows that the delay was a week long, although that delay is also not acceptable and is certainly not the experience we aim to give our clients, please be assured that we are working tirelessly to make our processes much more seamless and our response time to be viable. Kindly reach out for the additional seven meters you would like to add to your profile, our call center is 24 hours, alternatively, please message us on Facebook or WhatsApp.
Kind regards
Citiq Prepaid
Thank you for taking our call earlier. As discussed on our call, the correspondence we received shows that the delay was a week long, although that delay is also not acceptable and is certainly not the experience we aim to give our clients, please be assured that we are working tirelessly to make our processes much more seamless and our response time to be viable. Kindly reach out for the additional seven meters you would like to add to your profile, our call center is 24 hours, alternatively, please message us on Facebook or WhatsApp.
Kind regards
Citiq Prepaid
Citiq Prepaid's reply12 Mar 2025, 16:36
Official
Good day Allan!
Thank you for taking our call earlier. As discussed on our call, the correspondence we received shows that the delay was a week long, although that delay is also not acceptable and is certainly not the experience we aim to give our clients, please be assured that we are working tirelessly to make our processes much more seamless and our response time to be viable. Kindly reach out for the additional seven meters you would like to add to your profile, our call center is 24 hours, alternatively, please message us on Facebook or WhatsApp.
Kind regards
Citiq Prepaid
Thank you for taking our call earlier. As discussed on our call, the correspondence we received shows that the delay was a week long, although that delay is also not acceptable and is certainly not the experience we aim to give our clients, please be assured that we are working tirelessly to make our processes much more seamless and our response time to be viable. Kindly reach out for the additional seven meters you would like to add to your profile, our call center is 24 hours, alternatively, please message us on Facebook or WhatsApp.
Kind regards
Citiq Prepaid