MS
Mohamed S
1 reviews | Active since Oct 2016
27 Mar 2019, 18:00
R7, 29 per KW? PLEASE EXPLAIN TARIFFS
Hi,
I would like to know the tariff rates for CitiQ Prepaid electricity meters in the Kelvin area in Johannesburg. I am renting an apartment(now 4 months) and it is absolutely absurd for me to be paying that much for electricity. This is way above normal eskom rates. I would love a full run down as to why I am paying that much for a single unit. I pay R100 and I receive 13.7kw. Please I'd really love some answers and to understand the break down and where my money is going too.
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Citiq Prepaid's replyOfficial
28 Mar 2019, 09:58Hi Mohamed
Tariffs are set by landlords according to the local municipality or Eskom rate. As a sub-meter provider there are certain service fees that need to be charged in order for us to provide clients with this service. \ We have provided a breakdown of tariffs on our website: https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
Please contact us directly at *** with “Hello Peter” in the subject and your meter number in the email and we will investigate if there has been some kind of error or further explain how tariffs are calculated.
Tariffs are set by landlords according to the local municipality or Eskom rate. As a sub-meter provider there are certain service fees that need to be charged in order for us to provide clients with this service. \ We have provided a breakdown of tariffs on our website: https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
Please contact us directly at *** with “Hello Peter” in the subject and your meter number in the email and we will investigate if there has been some kind of error or further explain how tariffs are calculated.
Citiq Prepaid's reply28 Mar 2019, 09:58
Official
Hi Mohamed
Tariffs are set by landlords according to the local municipality or Eskom rate. As a sub-meter provider there are certain service fees that need to be charged in order for us to provide clients with this service. \ We have provided a breakdown of tariffs on our website: https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
Please contact us directly at *** with “Hello Peter” in the subject and your meter number in the email and we will investigate if there has been some kind of error or further explain how tariffs are calculated.
Tariffs are set by landlords according to the local municipality or Eskom rate. As a sub-meter provider there are certain service fees that need to be charged in order for us to provide clients with this service. \ We have provided a breakdown of tariffs on our website: https://www.citiqprepaid.co.za/faq/#does-all-my-money-go-into-purchasing-units.
Please contact us directly at *** with “Hello Peter” in the subject and your meter number in the email and we will investigate if there has been some kind of error or further explain how tariffs are calculated.