1 reviews | Active since Nov 2017
prices killing us every single day
I am at a loss for words, I do not know how to continue on, we have no money for food, no money for any form of supplies. our Landlord has refused to do anything about our situation, we are 2 people staying in a small apartment for 10 years, last year our landlord changed our Netvendor box to an Citiq box.... guys.... last night i paid R800 for 60units .... that lasts me 2-3 days... i need help please, we dont know what to do else , we dont have money anymore for this...we cant find a different apartment ... decemeber we used R6000 electricity,and had to buy at the start of January again.Our average monthly electricity is standing on R3000 for a single bedroom apartment, no aircon, no unnecisary lights, no stove....nothing....
please Citiq, please help a young couple out, we are desperate for answers, they are killing us day by day our landlord.... are there any steps we can take.
We are so sorry to hear about the distress and the extreme level of concern regarding your situation. We know how important it is to manage your house hold budget and be able to support a family.
As per our discussions with you, we are investigating the points you have raised. We can also confirm that we are in direct contact with the owner of the property regarding this situation. We are committed towards finding a resolution to the matter and ensure that all parties concerned have been addressed.
We thank you for your patience and understanding and would like to reassure you of our determination to provide you with the best possible service.
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
We are so sorry to hear about the distress and the extreme level of concern regarding your situation. We know how important it is to manage your house hold budget and be able to support a family.
As per our discussions with you, we are investigating the points you have raised. We can also confirm that we are in direct contact with the owner of the property regarding this situation. We are committed towards finding a resolution to the matter and ensure that all parties concerned have been addressed.
We thank you for your patience and understanding and would like to reassure you of our determination to provide you with the best possible service.
If you need any other assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Chumani at CitiQ was an excellent help, i appreciate her effort and honesty through the whole process - 5/5 for her service
Chumani at CitiQ was an excellent help, i appreciate her effort and honesty through the whole process - 5/5 for her service