CM
Craig M
1 reviews | Active since May 2010
22 Nov 2024, 14:24
Prepaid Meter Keychange Debacle - Resign Now
No reply to emails apart from an ignored ticket number Whatsapp number unresponsive Call centre unanswered Automated response limited No communication
You would have seen this coming when the crisis managers at EKSDOM decided to change everything. No planning and no customer service. Your senior management should resign in shame.
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Citiq Prepaid's replyOfficial
22 Nov 2024, 16:25Hi Craig
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated and given to you.
We checked your meter and it is on KRN2
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated and given to you.
We checked your meter and it is on KRN2
Kind regards
Citiq Prepaid
Citiq Prepaid's reply22 Nov 2024, 16:25
Official
Hi Craig
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated and given to you.
We checked your meter and it is on KRN2
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, The TID Rol***** tokens were generated and given to you.
We checked your meter and it is on KRN2
Kind regards
Citiq Prepaid