DC
Des C

1 reviews | Active since Mar 2019

21 Nov 2024, 11:34

Prepaid meter debacle

The country has been warned to update their prepaid electricity meters by 24 November. I have just loaded electricity onto my meter and did not receive any updating codes. You are not answering the telephone number given and the email address you provide is not recognised. Provide these codes immediately according to your own declared deadline or there will be serious consequences.

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply21 Nov 2024, 16:41
Official
Hi Des

Thank you for taking our call.

As per our telephone conversation, we have manually generated the TID Key Change tokens and you confirmed the meter accepted. We apologize for any inconvenience caused.

Kind regards
Citiq Prepaid