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pranel S
1 reviews | Active since Aug 2009
27 Sept 2024, 20:55
Poor whatsapp customer service
Customer service is terrible, they have a whatsapl service for assistance but the people on there just say they will get back to you then ignore you. When you follow up they say the line is busy. Should call if u want assistance immediately
When ask their name they dont provide it and there is no a ref or name so you can eaclate the service.
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Replies (1)
Citiq Prepaid's replyOfficial
28 Sept 2024, 13:04Dear Pranel Sivnarain,
Thank you for taking the time to leave us a review.
At Citiq Prepaid we strive to provide our clients with the best service, and we want to apologize for the delay, inconvenience, and poor service you have received from us.
Please be assured that the service failure will be addressed and dealt with accordingly.
Kind regards,
The Citiq Prepaid Team
Thank you for taking the time to leave us a review.
At Citiq Prepaid we strive to provide our clients with the best service, and we want to apologize for the delay, inconvenience, and poor service you have received from us.
Please be assured that the service failure will be addressed and dealt with accordingly.
Kind regards,
The Citiq Prepaid Team
Citiq Prepaid's reply28 Sept 2024, 13:04
Official
Dear Pranel Sivnarain,
Thank you for taking the time to leave us a review.
At Citiq Prepaid we strive to provide our clients with the best service, and we want to apologize for the delay, inconvenience, and poor service you have received from us.
Please be assured that the service failure will be addressed and dealt with accordingly.
Kind regards,
The Citiq Prepaid Team
Thank you for taking the time to leave us a review.
At Citiq Prepaid we strive to provide our clients with the best service, and we want to apologize for the delay, inconvenience, and poor service you have received from us.
Please be assured that the service failure will be addressed and dealt with accordingly.
Kind regards,
The Citiq Prepaid Team