CS
Corlett S
1 reviews | Active since Jul 2019
14 Jan 2025, 17:47
Poor Service
I bought Electricity from FNB on the 9th Jan 2025 till today I have not yet been credited or forwarded my meter numbers credits .I have what’s up them and they have promised to look into this matter,I find this service appalling indeed
Helpful (0)
Replies (1)0
Replies (1)
Citiq Prepaid's replyOfficial
15 Jan 2025, 12:44Hi Corlett
Thank you for taking our call.
As per our telephone conversation, your token was generated on the 9th of January and it was sent to you via WhatsApp yesterday.
We are not sure why you did not receive the SMS with your token voucher number on the 9th of January 2024.
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, your token was generated on the 9th of January and it was sent to you via WhatsApp yesterday.
We are not sure why you did not receive the SMS with your token voucher number on the 9th of January 2024.
Kind regards
Citiq Prepaid
Citiq Prepaid's reply15 Jan 2025, 12:44
Official
Hi Corlett
Thank you for taking our call.
As per our telephone conversation, your token was generated on the 9th of January and it was sent to you via WhatsApp yesterday.
We are not sure why you did not receive the SMS with your token voucher number on the 9th of January 2024.
Kind regards
Citiq Prepaid
Thank you for taking our call.
As per our telephone conversation, your token was generated on the 9th of January and it was sent to you via WhatsApp yesterday.
We are not sure why you did not receive the SMS with your token voucher number on the 9th of January 2024.
Kind regards
Citiq Prepaid