LL
Levy L

1 reviews | Active since Apr 2023

23 Nov 2024, 12:36

Pathetic service from Citiq

As with every person who recently reviewed Citiq. They claims their call centre is “here to assist 24/7”. Big fat lie. WhatsApp doesn’t work at all. All call centre numbers I called hang up or unanswered. We are left stranded with no help at all.

I have 5 meters I need updated and cannot do so because of this and tomorrow is the deadline.

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Replies (1)
Citiq Prepaid
Citiq Prepaid's reply25 Nov 2024, 13:32
Official
Hi Levy

Thank you for taking our call.

As per our telephone conversation, we have sent your TID Rol***** tokens for your meters via WhatsApp.


Kind regards
Citiq Prepaid