None compliance to previous arrangement

<p>I have been handling a building with several flats for about a month.</p> <p>We had many problems and as such we bypassed all the sub meters.</p> <p> </p> <p>I reached an agreement with Citiqprepaid which they confirmed on email.</p> <p>The electrician has since then removed the bypass and the students has been without electricity for 2+ days, because Citiqprepaid didn't honour the agreement.</p> <p> </p> <p>I contacted them numerous times since yesterday 9:30 AM, until late yesterday.</p> <p>I reached a new agreement per phone, and was told it will be sorted out.</p> <p>I sent email after the emails and call after call. Very hard to get any progress on the matter.</p> <p> </p> <p>Our admin person was nearly assaulted last night because of all that has happened.</p>